This Privacy Policy explains how Manage(Meant) Excellence ("we," "us," or "our") collects, uses, and shares information when you visit managemeantexcellence.com, sign up for our newsletter, download a free resource, or purchase a product or training (together, the "Services"). By using the Services, you agree to this policy.
1. What we collect
We only collect information that helps us deliver what you asked for and improve the Services. That includes:
- Information you give us. Your name, email address, and any message you send through a form (newsletter sign-ups, free resource requests, contact form, waitlist, checkout).
- Purchase information. When you buy a product, course, or live training, our payment processor collects your billing details and the last four digits of your card. We never see or store your full card number.
- Usage information. Standard log data such as your IP address, browser type, pages visited, and the time of your visit, used to keep the site working and to understand what content is useful.
2. How we use it
- To send you the resource, receipt, or email you requested.
- To deliver and manage your purchases, courses, and live trainings.
- To send occasional newsletters and updates — only if you opted in. You can unsubscribe at any time using the link in any email.
- To respond to your questions and provide support.
- To keep the Services secure, prevent abuse, and improve what we offer.
- To comply with our legal and tax obligations.
3. Service providers we use
We use a small set of trusted third-party tools to run the business. These providers only see the information needed to do their job, and they are bound by their own privacy and security terms:
- Stripe — processes payments for products, courses, and live trainings.
- Mailchimp — stores email list subscribers and sends broadcast newsletters.
- Resend — sends transactional emails such as receipts, download links, and reminders.
- Hosting & infrastructure — standard web hosting providers used to serve the site and store your data securely.
We do not sell, rent, or trade your personal information to anyone.
4. Cookies and similar technologies
We use a small number of cookies and local storage items that keep the site working (for example, remembering that you already dismissed a message, or that you are logged into the admin area). You can clear or block cookies in your browser settings; some features may not work as expected if you do.
5. Your choices
- Unsubscribe anytime. Every email includes an unsubscribe link. One click, no questions asked.
- Access, update, or delete your data. Email us at the address below and we will update or remove your information within a reasonable time, except where we are required to keep records (such as purchase receipts for tax purposes).
- Do Not Track. We do not use cross-site advertising trackers.
6. How long we keep information
We keep your information only as long as needed to provide the Services or meet legal requirements. Newsletter subscribers are kept until they unsubscribe. Purchase records are retained for the period required by applicable tax and accounting rules.
7. Children
The Services are built for adults in professional roles and are not directed to children under 16. We do not knowingly collect information from children.
8. Security
We use reasonable technical and organizational safeguards (encryption in transit, access controls, trusted providers) to protect your information. No online service can be guaranteed 100% secure, but we take this seriously.
9. International visitors
Manage(Meant) Excellence is operated from the United States. If you visit us from outside the U.S., your information will be processed in the U.S. and the countries where our service providers operate.
10. Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date above and, for material changes, let newsletter subscribers know by email.
11. Contact
Questions, requests, or concerns about this policy or your data? Get in touch and we'll respond personally.